![]() In a bid to avoid disappointment for customers, retailers warned shoppers in the run-up to Christmas that they should be coming into stores if they wanted to guarantee that they would have gifts in time. Royal Mail did not respond to a photo of a fox on top of post bags at the time but said backlogs were moving “very quickly through the centre and on to the next stage in their journey”. Millions of letters and packages reportedly piled up during the strikes, with union sources telling the Telegraph that rats and foxes had been found chewing Christmas deliveries left outside a depot. “Despite widespread publicity of the strike action by the Royal Mail, there will have been some people who left Christmas shopping to the last minute and presents ended up arriving too late.” ![]() “Strikes certainly contributed to the increase,” Ms Garrett said. Postal workers took part in industrial action on December 9, 11, 14, 15, 23 and 24, leading to widespread disruption. Laura Garrett at ReBound said retailers were dealing with the fall-out from last month's postal strikes, which meant many online orders arrived too late to give to loved ones on December 25. Christmas returns have hit an all-time high after Royal Mail strikes meant many gifts arrived too late to give on the big day.Īlmost 40pc more packages were returned between Christmas and New Year this year compared to last year, according to figures from ReBound, which processes millions of returns every year from retailers including River Island and John Lewis.
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